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Complaints Process

Written by Asher Imran
Updated over 3 weeks ago

How can I submit a complaint?

Please look at our complaints process found here.


What happens after I file a complaint?

Your complaint will be recorded and assigned to a dedicated team member. We will

acknowledge receipt within two business days and aim to resolve simple issues promptly. Complex cases may take up to 15 business days, with updates provided if longer processing is needed.

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